Processing & Shipping
How Long Will My Order Take?
PROCESSING TIMES:
👉🏽 CUSTOM NAIL SETS:
This is the time need to complete each custom set and prepare an order for shipping.
Each and every order is appreciated! Orders are processed and created in the order received. All custom made sets are painted by hand, not pre made. Custom sets are NOT "Ready to Ship" sets. Depending on the complexity and detail of the design chosen one set can take hours to complete.
Processing and shipping are TWO SEPARATE THINGS. Orders are usually completed within 3-5 business days from the order date. Orders of 5 or more sets can take up to 5-7 business days. Please note, business days DO NOT include holidays and weekends.
Once completed all orders are then shipped via the shipping method selected at the time of purchase.
👉🏽 READY TO SHIP SETS:
Sets in the READY to SHIP collection are premade and ship same or next business day. Ready to ship sets have the set size and description listed in the description. Questions about your size or what tip numbers we use for premade sizes click HERE
👉🏽 SELF CARE COLLECTION ITEMS:
Items listed in the SELF CARE Collection are available to ship the next day. If the items are part of a larger order that includes a custom made set they will ship with your set(s).
👉🏽 NAIL CARE & SUPPLIES
Items listed in the NAIL CARE AND SUPPLIES Collection are available to ship the next day. If the items are part of a larger order that includes a custom made set they will ship with your set(s).
👉🏽 MONTHLY BOXES:
Beauty Boxes will ship within 2 business days from the order date.
Subject to availability boxes are available to order at anytime. Any questions feel free to email: hello@nailedbyniki2swt.com
How Will My Order Be Shipped?
SHIPPING:
All orders are shipped USPS with tracking information included. Delivery is typically 2-5 days from the date of shipping when USPS First class is selected. Expedited shipping is available at checkout for an additional charge via USPS, UPS, or FEDEX
All updated shipping information is provided via the email address or phone number provided at the time the order is placed *PLEASE NOTE DELIVERY DURING HOLIDAYS MAY RESULT IN LONGER THAN USUAL SHIPPING TIMES*
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. Seller is not responsible for delays due to customs.
Refund Policy
We have a 14 -day exchange policy, which means you have 14 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be shown to be in the same condition that you received it, unworn or unused, and in its original packaging. Due to COVID-19 and health and safety issues worn tips cannot be returned.
To start a return, you can contact us at hello@nailedbyniki2swt.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@nailedbyniki2swt.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
FAQs
How do I know my size?
Premade sets come in sizes: small, medium, large, or extra large. Sizing details are located at the suite. For a custom size click HERE to measure for a custom sized set. All orders are available for pickup at the suite.
What's included with the sets?
All sets include:
- Nail glue, nail file, cuticle pusher, and alcohol pads
- Application and removal instructions
On Hand Sets:
-
Mermaid Tail
Stiletto Long
Set Size: Medium
$35
-
XOXO
Square XXL Long
Set Size: Large
$35
-
Chloe
Square XL
Set size: Medium
$55
-
Bougie Gold
Stiletto Long
Set Size: Large
$65
-
Classy Bling Gold
Square Long
Set Size: Small
$45
-
Bear With Me Purple
Square Long
Set Size: Medium
$45
-
Bougie Rose Gold
Square Etra Long
Set Size: Large
-
Mermaid Tail
Square Long
Set Size: Large
$35
-
Sassy Blue
Square Long
Set Size: Large
$65
-
Chloe Purple
Square Extra Long
Set Size: Medium
$55
-
Sassy Yellow
Stiletto Long
Set Size: Medium
$55
-
Pedi in a Pinch Periwinkle
One Size Fits All
$25
-
Tina Yellow
Stiletto Long
Set Size: Large
$45
-
Bear With Me Yellow
Square Medium
Set Size: Medium
$45
-
Teddy Mint Green
Square Extra Long
Set Size: Medium
$55
-
Drippy Blue
Square Extra Long
Set Size: Large
$35
-
Pop Life
Coffin Short
Set Size: Large
$35
-
Sassy Blue
Stiletto Long
Set Size: Large
$65
-
CoCo Crazy
Stiletto Long
Set Size Medium
$25
-
Mermaid Tail
Square Long
Set Size: Large
$35
-
Date NIght
Square Short
Set Size: Small
$45
-
Erika Neon Green
Square Extra Long
Set Size: Medium
$55
-
Sassy Deluxe Coral
Square Extra Long
Set Size: Small
$75
-
Sassy Yellow
Square Extra Long
Set Size: Medium
$65
-
Mermaid Tail Pink Ombre
Stiletto Long
Set Size Medium
$35
-
Kayla Blue
Square Long
Set Size: Medium
$55
-
Erika Peach
Square Extra Long
Set Size: Large
$55
-
Carmen Purple
Set Size Medium/Large
$35
-
Drippy Fuschia
Stiletto Long
Set Size: Small
$35
-
Catching Flights
Square Extra Long
Set Size: Medium
$55
-
CoCo Crazy
Square Long
Set Size: Large
$25
-
Jade in Pistachio
Square Extra Long
Set Size: Large
$45
-
Pedi in a Pinch Neon Pink
One Size Fits All
$25
-
Just the Basics
Ballerina Extra Long
Set Size: Large
$26
-
Tootie Neon
Square Extra Long
Set SIze: Large
-
Bear With Me Yellow
Square Long
Set Size: Small
$45
-
Drippy Fuschia
Square Extra Long
Set Size: Medium
$35
-
Just the Basics
Ballerina Long
Set Size: Medium
$15
-
Pedi in a Pinch
One Size Fits All
$25
-
Pop Life
Square Extra Long
Set Size: Large
-
Sassy Periwinkle
Stiletto Long
Set Size: Large
$65
-
Chloe Peach
Square Short
Set Size: Large
-
Mani Pedi Combo
Stiletto Extra Long
Set Size: Large
$45
-
Just the Basics
Stiletto Medium
Set Size Medium
$25
-
Mani Pedi Combo
Square Medium
Set Size: Large
$50